How much deposit do I need to pay to secure the booking?
The company ask for a deposit of 50% of the total cost of the hire to secure the booking
When does the balance need to be paid?
Final balance is payable 14 days prior to the booking date.
How can I pay?
Best method of payment is via bank transfer.
Do I need to pay VAT?
Yes, the company is VAT registered and VAT is payable at 20%.
Can we smoke in the car?
Spirit of Excellence has a non smoking policy in the vehicle. If you would like a smoking break thoughout your trip our chauffeur will stop in an appropriate place for you to do so.
Who supplies the ribbon?
Spirit of Excellence will supply and fit the ribbon colour of your choice.
What is provided in the vehicle?
You are supplied with complimentary bottles of water, along with mints and tissues.
What happens if I cancel?
If you cancel your booking the following charges will be payable:
When will the vehicle arrive?
Our chauffeur will endeavour to arrive at the pick up destination 15 mins earlier than the agreed time.
How many passengers can the vehicle take?
The Phantom can seat up to four people.
How much luggage can the vehicle carry?
The boot can carry two meduim size suitcases and two items of hand luggage.